All national and international oil companies can access TIPER storage facilities through a storage contract between the parties. Being a bonded warehouse, TIPER can store petroleum products imported for domestic consumption or in transit. TIPER provides its customers with a service level agreement (SLA), which describes its operational engagements,

Commercial elements are generally covered by two types of storage contracts

Ad-Hoc storage

- (i.e. Throughput fees): This is mainly used by local distribution companies

The tariff is correlated to volume physically stored in TIPER’s tanks

Customers only pay for storage used.

The duration is limited to a short period of time.

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Take or Pay:

- this contract is adopted for large volumes associated with international traders/suppliers

From a standard basis grid, the tariff is negotiated with each customer depending on its commitment in terms of volume and contract duration.

Fees for specific volume are flat (per m3 per month) even if the capacity is not used

The duration must exceed one year

Beyond the above standard contracts, TIPER remains flexible to meet customer’s specific requirements like tank allocation, or terms catering for Government strategic stock storage.